National Kidney Patient Survey

Understanding people’s experience of kidney care

The National Kidney Patient Survey is an annual survey of people of all ages receiving specialist kidney care in the UK. It provides a national picture of patient experience and helps kidney teams understand where care is working well and where improvements could be made.

The programme is delivered through a partnership between the UK Kidney Association and Kidney Care UK, with KQIP supporting kidney teams to use the findings to inform quality improvement.

From patient experience to improvement

The value of the survey is not simply in collecting feedback. By understanding people’s experiences of kidney care, teams can identify local priorities, explore variation and use patient experience alongside other information to shape improvements.

KQIP works to support the use of National Kidney Patient Survey findings in practice, helping teams learn from each other and share improvement work based on patient experience.

The Survey

Find out about the survey, access current and previous results and reports and find information and resources for patients and kidney teams.

  • Help kidney teams understand people’s experiences of care
  • Identify where improvements could be made
  • Build a national picture of patient experience

  • Support participation in the annual National Kidney Patient Survey
  • Help kidney teams understand and use their local findings
  • Support quality improvement based on patient experience
  • Share examples, learning and approaches between kidney teams

Turning findings into action

Patient experience data are most valuable when they lead to learning and change. The National Kidney Patient Survey Knowledge Hub brings together practical resources, evidence and examples of how kidney teams are responding to patient experience and using their findings to improve care.

Programme team and partners

Programme management and QI support

Project Managers:

Julie Slevin, Kidney Quality Improvement Partnership

Catherine Stannard, Kidney Quality Improvement Partnership

Admin:

Kay Elson, KQIP Programme Officer

Programme Partner

Paul Bristow, Chief Executive Officer

Survey analysis and academic expertise

Amanda Busby, Senior Research Fellow