National Kidney Patient Survey
The National Kidney Patient Survey is the annual UK-wide survey of how people of all ages experience their kidney care. Previously known as the Kidney Patient Reported Experience Measure (Kidney PREM), it helps kidney services understand what is working well and where improvements are needed.
The survey provides a national picture of patient experience while giving individual kidney services information they can use to review and improve local care.
The National Kidney Patient Survey 2026
The 2026 survey is open for submissions from 14 September to 9 November.
Kidney teams can download resources to help promote the survey within their services:
The survey is available in English, Welsh, Urdu and Gujarati. The National Kidney Patient Survey is designed to be completed online, helping to improve data completeness while reducing paper use and administration. Read the digital collection policy. If someone is unable to access or complete the survey digitally, kidney teams can contact KQIP for guidance.
Local survey champions coordinate promotion, engage colleagues and patients and support participation across their kidney service. KQIP provides online training and networking to help champions share approaches and address challenges.
The interactive results portal helps kidney teams review and compare patient experience data by question, year and kidney centre. Use the findings to understand performance, identify variation and support improvement.
Reports and data
Access national reports, supporting analysis and downloadable data from each year of the survey. Reports published before 2026 use the survey’s previous name, Kidney PREM.
The collection window for the 2025 Kidney PREM was 15 September – 10 November 2025.
Kidney PREM 2025 Report available now
Also available:
- Kidney Paediatric PREM 2025 Report available now
- Report Highlights Leaflet – A summary of the report’s key findings.
- Kidney PREM Comments Report – A summary of the comments received in the 2025 survey.
- Key Findings Infographic – A visual summary of the 2025 survey results.
- Centre & Region Results Poster – Your local survey results, with space to add planned
actions. - You Said, We Did Poster – Display your local QI
changes in your unit.
2025 Additional Results and Information:
The collection window for the 2024 Kidney PREM was 16th September – 11 November 2024.
Kidney PREM 2024 Report available now
Also available:
- Paediatric Kidney PREM report
- Report highlights leaflet
- Infographic poster of the Kidney PREM 2024 key findings
- A centre and region specific poster describing your
centre’s Kidney PREM 2024 key findings – with space for you to complete this poster with local action and display across your centre - You Said, We Did Poster – with space to let patients know how you’re using the PREM 2024 Data
2024 Additional Results and Information:
The National Kidney PREM was collected across the UK for eight weeks from 11 September – 6
November 2023.
Download the Kidney PREM 2023 Report now
Paediatric Kidney PREM
Also available:
- Report highlights leaflet
- Infographic poster of the Kidney PREM 2023 key findings
- A centre-specific poster describing your centre’s Kidney PREM 2023 key findings – with space for you to complete this poster with local action and display across your centre
- You Said, We Did Poster – with space to let patients know how you’re using the PREM 2023 Data
- The Kidney PREM Comments Report
- The Kidney PREM Comments Report key findings
- The Kidney PREM portal with centre-level data
2023 Additional Results and Information:
Over 11,000 kidney patients took part in the Kidney PREM 2022 survey.
Download the Kidney PREM 2022 Report now
Also available:
- Report highlights leaflet
- Infographic poster of the Kidney PREM 2022 key findings
- A centre-specific poster describing your centre’s Kidney PREM 2022 key findings – with space for you to complete this poster with local action and display across your centre
- The Kidney PREM Comments Report
- The Kidney PREM Comments Report key findings
- The Kidney PREM portal with centre-level data
New for 2022 – Paediatric Kidney PREM
- Kidney PREM 2022 Appendices
- Graphs of centre scores for 2022 and 2021
- How to use the PREM data portal
- Number of surveys and responses per centre
- Centre means by theme
- Centre means by age and theme
- Centre means by treatment type and theme
- Satellite unit means by theme
- Paediatric PREM question results for each centre
Over 12,000 kidney patients took part in the Kidney PREM 2021 survey from November to December 2021.
Additional results and information
- Centre means by theme
- Centre means by treatment type and theme
- Satellite unit means by theme
- PREM 2021 comments report
- PREM 2021 summary report of patient comments
- Kidney PREM 2021 Appendices
- Kidney PREM survey 2021
Acting on Kidney PREM 2021
Kidney patients being cared for in NHS renal units in the United Kingdom were invited to take part in the Kidney PREM 2020 online survey from 1 October – 12 November 2020.
Download the Kidney PREM 2020 national report
Download the Kidney PREM 2020 patient information leaflet
Additional results and information
- The impact of COVID-19 on patient-reported experience of care
- Kidney PREM 2020 appendices
- Kidney PREM 2020 technical report
- Kidney PREM 2020/19 theme comparisons by centre
- Centre means by theme
- Centre means by treatment type and theme
Acting on the Kidney PREM 2020
Download the Kidney PREM 2019 national report.
Additional results and information
- Patient information leaflet on the Kidney PREM 2019
- Kidney PREM 2019 written comments report
- Graphs showing the overall mean and the mean for each of the 13 themes by centre for 2018 and 2019
- Centre means by theme
- Centre means by treatment type for each theme
- Technical annex.
Acting on the Kidney PREM 2019
Download the Kidney PREM 2018 national report.
Additional results and information
- Kidney PREM responses broken down by renal centre (inclusive of the main centre and all associated satellite units)
- Kidney PREM responses broken down by renal satellite units
- Kidney PREM responses overall
- Comments from patients completing Kidney PREM 2018 online, on their experience of renal services in the UK.
Using the findings to improve care
Collecting feedback is only the first step. Findings from the adult and paediatric surveys can help kidney teams recognise strengths, identify differences in experience and agree priorities for local improvement.
KQIP can support services to understand and respond to their results. We also want to hear about changes introduced in response to feedback so that successful approaches can be shared across adult and paediatric kidney services. Get in touch
How the survey is developed and delivered
The National Kidney Patient Survey is delivered by the UK Kidney Association in partnership with Kidney Care UK.
Researchers at the University of Hertfordshire are commissioned to analyse the responses and lead production of the reports. UK Renal Registry data are used to support national comparisons and provide context for the findings, while KQIP helps kidney services apply the results through local quality improvement.
The survey was originally developed for adults and first piloted in 2016. Following a programme of pilot testing and validation, age-appropriate questions for children and young people have now been incorporated into the survey. Parents and carers can also share their experience of the care their child receives.
The survey is reviewed each year through groups covering its strategic direction, questionnaire content, analysis, benchmarking and communications. This includes consideration of accessibility, languages, promotional materials and how the findings are reported and shared.
In 2026, the Kidney PREM was renamed the National Kidney Patient Survey to make its purpose clearer to the people invited to take part.
